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What the RFID Site Monitor is NOT.

Although the RFID Site Monitor contains some limited management abilities such as rebooting devices, the application is not a remote management system. Management abilities may be expanded in future versions, but the focus of this release is remote monitoring. Its primary purpose is to establish and monitor the health of a Microsoft BizTalk RFID site and make that data available downstream to administrators and third party applications.

While notifications and alerts form the basis for Incident Management and Resolution Tracking, the RFID Site Monitor is not a Help Desk application. The system acts as intermediary between the RFID site and the help desk, collecting and generating data for use by the Incident Management and Tracking System. The RFID Site Monitor does not act as a knowledge base or profile resolution metrics as might be required in a service contract. It merely facilitates the collection and availability of raw data.